A practical training course for anyone who speaks with debtors by telephone. You will learn to communicate assertively and effectively, turn resistance into a solution, and conclude conversations with a concrete payment agreement.
Dates & Locations
At Fletcher Hotels Nieuwegein:
October 1, October 29, November 26, December 10
At CreditDevice in Noordwijk:
October 15, November 12
Time
10:00 AM – 4:00 PM